Company overview

COMPANY OVERVIEW

  • CEO MESSAGE
  • HISTORY
  • CORPORATE PHILOSOPHY
  • Profile
  • CSR
  • Investor Relations
    • Corporate Information
    • Current Topic
    • Financial Information
    • Stock Information
    • Sales Performance
  • News
  • BRAND SLOGAN

Hyundai Profile

Profile Tab
Management Manufacturing Global R&D Networks Sales & Service

Hyundai Sales & Service

  • Global Sales Network

    Global Sales Network, A Successful Strategy to Meet the Needs of Local Markets

    Hyundai Motor Company offers a globally competitive and diverse product portfolio through its sales network; 6,000 of dealers and 24 overseas production and sales bases, in over 180 countries worldwide. Additionally, Hyundai continues to aggressively target overseas markets by establishing local production bases in key markets. Efforts to actively respond to and deal with the demands of each market include the operation of second plants in the emerging markets of India, China, and the Czech Republic. The Hyundai Motor Company network will further expand with the Russia Plant scheduled to commence mass production in January 2011.

    Aerial view of the Russia Plant
    Domestic and Overseas Sales in 2008 (Unit : ‘000 units), Domestic and Overseas Sales in 2009 (Unit : ‘000 units)

  • Customer Service

    Service Management, Thoughtful Attention for Greater Satisfaction

    A first in the automotive industry, the Company’s “Before Service” goes to customers before they come to Hyundai, going that extra mile to help them with driving safety and maintenance. Other tools such as the Hyundai Global Satisfaction index (HGSI), a comprehensive index that forms the basis for evaluating and improving overall service, the Elite Dealer Certification System that guarantees the same level of premium service in all Hyundai dealerships worldwide, the Hyundai Customer Promise, a pledge to always provide the best service, the Global Service Support Center, to directly provide HMC’s Top Quality Technical Assistance for diagnostic problems thought to be solved, and the Hyundai Loyalty Program are examples of the thoughtful attention Hyundai Motor Company pays to its customers to ensure their greatest satisfaction.

    Before Service, a new concept that has brought satisfaction to customers around the world image Explanation of inspectionIntroduction of new vehicle

  • Global Cooperation

    Hyundai Motor Company and Shell - Strong cooperation to benefit Hyundai Motor Company customers

    Hyundai Motor Company and Shell, one of the most recognized brands in the world, have been working together since 2005, which have supported the development and execution of various local marketing, promotion, service programs and activities.
    Shell has developed a full portfolio of motor oils that meets Hyundai Motor Company requirements and ensure that engines are protected and cleaned with Shell’s latest lubricant technology.
    Hyundai Motor Company recommends our customers to use Shell’s motor oils trusted and valued by motorists worldwide.

    Shell - Global Partner of Hyundai